Clinics by Appointment
Noticeboard
Practice Charter
AS OUR PATIENT YOU CAN EXPECT:
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To be seen the same day for conditions you and the doctor agree, are urgent. |
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To be seen by a doctor within two working days for non-urgent conditions. |
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To be seen by a doctor of your choice - this may not be within two working days. |
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To be seen within thirty minutes of any appointment you are offered at surgery and failing to be given an explanation. |
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To be seen at home at your doctors discretion. |
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To have your long term medication and treatment reviewed at agreed intervals. |
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To receive health care, in clean, comfortable and appropriate surroundings. |
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To have your records treated with confidentiality, subject to your wishes to have your relatives and friends informed of the progress of the treatment. |
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To be treated with courtesy. |
Our Mission
PATIENTS COME FIRST TO US
Our mission is to promote the health of our patients by providing
high quality comprehensive, personalized health care.
Help Us to Help You
AS ONE OF OUR PATIENTS WE EXPECT YOU
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To treat doctors and practice staff with courtesy. |
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To be punctual for your appointment. |
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To give the practice as much notice as possible if you are unable to keep an appointment. |
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To make more than one appointment if more than one person needs to be seen. |
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To be prepared to make further appointments if you have numerous or complicated problems. |
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To be patient if appointment times are running late - it may be you who needs extra time. |
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To ask for a home visit only if the illness prevents you from attending the surgery - children can usually be safely brought to the surgery. |
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To only contact the doctor out of surgery hours in case of an emergency which, cannot wait until the next working day. |
